Traditionally IT service companies would charge on a time and materials basis. This meant that every time your IT went wrong the IT company would get paid. This was hardly an incentive for the IT team to be proactive and attempt to prevent IT problems from happening.
All services can include the following:
- Secure DNS
- Patching Service
- Internet Connection
- Microsoft Office 365 Email & Calendar Sharing Applications.
These solutions help keep your business data secure and operational.
Established for 15 years, with noble reputation, we are the go to IT service company for small and medium sized businesses across the East Anglia region, including Cambridge, Norwich & Peterborough.
- Fixed monthly Cost for all of your IT support
- Your IT services provider now has an active interest in preventing your IT from going down
- Prioritised Support
- Unlimited Device Monitoring (workstations, laptops, servers, network devices, Internet Connections)
- Secure DNS Service which blocks malware
- Centralised AntiVirus Security Software
- Designated Engineer with backup from a larger team of IT experts
- We charge per user which means you can have unlimited devices and staff without incurring extra costs
- All in one management service
Project & Contracting Work
If you're a larger business or perhaps are usually self sufficient for your day to day IT needs, then you can utilise our extensive experience by deploying our engineers onto your next IT project. We can help with just about anything Microsoft and networking, including but not limited to:
- Exchange Online Migrations
- Office 365 Adoption and Roll Out
- Desktop Image Deployment
- Network Switch Installation
- Router and Firewall Setup and Configuration
- Leased Line Equipment Installation
- Split DNS Integration
- Telephone System Deployment
- Internal IT Helpdesk Holiday Cover
3 to 300 Users
24/7 IT Support Helpdesk Service
In today's remote working and flexible working work patterns your staff need access to an IT helpdesk that's working when they are. This is why we've introduced Cambridge's only 24/7 IT Helpdesk service.
This service will help your staff remain productive even when they choose to work non standard office hours. This service is also ideal for Retail.
3 to 300 Users
Extended Helpdesk Opening Hours - 8:00am to 6:00pm
If you don't need our 24/7 IT helpdesk service but would like to stretch the times that the IT Helpdesk is available to you then you can choose our Extended Helpdesk service.
This service is ideal for businesses that start earlier than most and finish later. It's a great stepping stone between standard hours and our 24/7 service.
Typical Issues that our Helpdesk Service handles
- System Error Messages
- Network Access Issues
- Remote Access Problems
- Internet Connectivity
- Telephone System Queries
- System Resets
- Sage Problems
- Virus Issues
- Office 365 Application assistance
- Password resets
“We'd highly recommend DC to anyone”
"...We used DC for our office move and tasked them with the full fit out of the office in regards to phones, data points, Internet lines, server construction - everything. David and the team were great through the whole process and we couldn't fault their commitment to helping us set up the office. DC now provide us with ongoing support..."
— A.P. - Architectural Design Consultancy // 20 User Office, Cambridge.
“Working with dataconnectivity is great!”
"They are extremely responsive to any issues we might have, even minor ones usually get resolved within hours. We really couldn't ask for better service".
— P.S. - Robotics Industry // 200 User Telephone System, Cambridge
“Everything we wanted and more.”
"...just had to thank you for sorting out our current computer issues & arranging an Office 365 Cloud system. I cannot praise my engineer enough for their hard work & tenacity in sorting us IT dinosaurs out, You have a fantastic team, .
— G.T. - Educational Charity
Dataconnectivity have proven to be very reliable and flexible. They are now considered an integral part of the team.
— C.C. - Aerospace Manufacturer, Cambridgeshire.
Our Cambridge Operations Centre:
Helpdesk Email: email@example.com
Contact Us Form
To contact us directly from the webpage, please use the Contact us form:
Nominet Support Response Time:
Support queries relating to .UK domain name registrations should receive a response within 8- 16 working hours for non urgent queries. We aim to respond the same day for all queries and critical incidents are prioritised.