3 to 300 Users

24/7 IT Support Helpdesk Service

In today's remote working and flexible working work patterns your staff need access to an IT helpdesk that's working when they are.  This is why we've introduced Cambridge's only 24/7 IT Helpdesk service.  

This service will help your staff remain productive even when they choose to work non standard office hours.  This service is also ideal for Retail.


3 to 300 Users

Extended Helpdesk Opening Hours - 8:00am to 6:00pm

If you don't need our 24/7 IT helpdesk service but would like to stretch the times that the IT Helpdesk is available to you then you can choose our Extended Helpdesk service.

This service is ideal for businesses that start earlier than most and finish later.  It's a great stepping stone between standard hours and our 24/7 service.


Typical Issues that our Helpdesk Service handles

 

  • System Error Messages
  • Network Access Issues
  • Remote Access Problems
  • Internet Connectivity
  • Telephone System Queries
  • WiFi 
  • System Resets
  • Sage Problems
  • Virus Issues
  • Office 365 Application assistance
  • Password resets