Is your in-house IT really supporting your business needs? Is it time to explore whether or not you should you move to an outsourced IT solution? Do you cover your IT support yourself and find it is taking your time away from working on the business?

Is your in-house IT really supporting your business needs?  Is it time to explore whether or not you should you move to an outsourced IT solution?  Do you cover your IT support yourself and find it is taking your time away from working on the business?

In this blog we explore why businesses choose to outsource IT services and aim to highlight the benefits you can realise through taking an outsourced route.

DataConnectivity, approaching 20 years of business IT support

With approaching 20 experience providing businesses technical IT Support & Security services, the DataConnectivity team prides itself on the speed, quality and responsiveness of service offered by the support team.  This is in addition to the partnership and client focused approach the team apply to all their recommended IT Solutions.

The merits to outsourcing your IT

According to an article published on the “We Know Technology Website” in November 2019, business reasoning to the merits of outsourcing IT includes six key factors:

1) Skills & Expertise

2) Cost savings

3) Free up resources

4) Scale their businesses

5) Improve flexibility

6) Encourage and facility innovation

For those SME’s with smaller internal IT resources, for example business with a solo IT manager or a very small IT team, our experience at DataConnectivity highlights that the skills and expertise gap really can be one of the biggest challenges faced by businesses.

Maintaining the right skills sets and staff numbers to ensure you have an operational and functioning IT arrangement can be problematic and challenging for businesses.

Additional to skills, elements such as covering sickness and holiday entitlement are two of the top challenges faced by businesses.  A need to access wider IT expertise that their business may need for the future, or requires to deliver a one-time project, is challenging and can be costly to scale.

Improved Service Level Agreements (SLA’s)

Of course, outsourcing your IT can also bring business improvements and benefits.  Notable are improved service level agreements (SLA’s) that can see your IT support being available to your business round the clock.  Not to least the fact that outsourced IT can see businesses realise significant cost savings.

Cost savings associated with outsourcing IT

The cost savings achieved through outsourcing your IT fall into two main categories:

1) Outsourcing the infrastructure to gain access to the latest technology and systems without large scale upfront investment

2)  HR costs are removed through not having an in-house IT team, salaries, pensions, NI, benefit packages, holiday and sickness cover

The Security challenge

In today’s less secure world, our experience is also highlighting cybersecurity as playing a key role in the business decision making processes around whether or not to outsource their IT provision.   In light of increased cyber threats to businesses, many are finding it harder to monitor and control all aspects of IT security that you now need in place to protect your business effectively.

DataConnectivity - Our top 10 reasons why SME’s outsource IT

For SME’s, the DataConnectivity team has compiled a list of the top 10 reasons why businesses choose to outsource their IT function:

1) Skills & expertise

2) Cost savings & ease of budget management

3) Free up resources

4) Scale their businesses

5) Improve flexibility

6) Encourage and facility innovation

7) Improve service levels (SLA’s)

8) Proactive support

9) Security

10) Time - giving you the time to focus on your business

Questions and concerns?

If you are:

1) Interested in finding out more about how your business could benefit from outsourced IT

2) Worried about IT Security and you don’t know how to integrate the latest security protection

3)  Need IT Support, but are concerned about costs

4)  Have not had time to test your backups and make sure they are effective

For more information:

DataConnectivity can support your business through our dedicated team of professionals.  To find out more about the IT Security & Support services offered through DataConnectivity, please contact our technical team on 01223 750000 or email consult@dataconnectivit.uk

Online visit us at www.dataconnectivity.uk